Track Your Order
WHERE'S YOUR PETIVIE?
Track Your Order
Your personalized keepsake takes a little time to create. Once your order is on its way, use your tracking information below to follow its journey home.
Find Your Package
Enter the tracking number provided in your shipping confirmation email.
Tracking Widget Area
Add your Shopify tracking app block or tracking widget here.
Add your Shopify tracking app block or tracking widget here.
1
Order Processing
We review your order and customization details. Usually 1–2 business days.
2
Creating Your Portrait
Your personalized keepsake is prepared and finished. Usually 5–7 business days.
3
On Its Way
Shipping typically takes approximately 7–12 business days after dispatch.
Tracking not updating yet? Carriers may take some time to scan a
newly shipped package.
If you still need help, contact support@petivie.com or visit our Contact Us page .
If you still need help, contact support@petivie.com or visit our Contact Us page .