Payment Methods

Last Updated: September 14, 2026

Petivie is committed to providing customers with secure and transparent payment options. The payment methods currently available for your order will be displayed during checkout.

1. Accepted Payment Methods

Depending on your location, device, currency, card issuer, and checkout availability, Petivie may accept the following payment methods:

  • PayPal
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay

The payment methods shown on the checkout page are the payment methods currently available for your specific order.

2. Credit and Debit Card Payments

Eligible credit and debit card payments are processed securely through third-party payment service providers integrated with our ecommerce platform.

Card availability may vary depending on your location, card issuer, currency, and the payment services available at checkout.

Petivie does not generally store your complete credit or debit card number directly on our own systems.

3. PayPal

PayPal is available where shown during checkout.

When PayPal is selected, you may be redirected to PayPal to securely complete your payment.

4. Payment Currency

Product prices and the applicable transaction currency will be displayed on the website and during checkout before payment is completed.

Your bank, card issuer, PayPal, or payment provider may apply currency conversion fees, foreign transaction fees, or other charges according to its own terms.

5. Payment Authorization

Payment must be successfully authorized before an order can be processed.

If a payment is declined, please check that your payment information is correct or contact your bank, card issuer, PayPal, or payment provider for assistance.

6. Secure Checkout

Our online store is powered by Shopify and uses secure, encrypted checkout technology designed to help protect payment and transaction information.

We will never ask you to send your full credit card number, CVV, or other sensitive payment credentials to us by email.

7. Charges and Order Total

The total amount payable for your order, including the product subtotal, applicable shipping charges, and applicable taxes, will be displayed during checkout before payment is submitted.

Petivie does not add undisclosed payment or shipping fees after checkout.

8. Refunds

Approved refunds are generally returned to the original payment method used for the order.

Please review our Return & Refund Policy for additional information.

9. Contact Us

If you have questions about payment or an order, please contact:

Petivie
Operated by HUANZHUO INTERNATIONAL LIMITED

Email:
support@petivie.com

Registered Address:
Room B53, 2/F, Phase 1, Kwai Shing Industrial Building,
36–40 Tai Lin Pai Road,
Kwai Chung, New Territories,
Hong Kong

Website:
https://petivie.com/

We typically respond within 1 business day.